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## What is the current behavior? The "What issue are you having?" dropdown in the contact support form has a fixed set of categories. There's no catch-all option, so users with an issue that doesn't cleanly match any category are forced to pick an inaccurate one. Fixes [FE-4145](https://linear.app/supabase/issue/FE-4145/add-other-to-what-issue-are-you-having-in-contact-support-form) — reported case: a user had to select "Database Unresponsive" for an issue that only affected one user's connection, not the database itself. ## What is the new behavior? Added an "Other" option to the category dropdown. ## Additional context - Category value must stay `Others` (plural) rather than `Other` — Front's `Type` custom field is a fixed, case-sensitive enum that only contains`others`; sending `Other` would silently fail to set the field in Front (ticket still submits, but shows as `unknown` category). - Traced end-to-end (frontend zod → network call → backend DTO → controller → Front custom field mapping) to confirm no fixed enum or switch statement elsewhere breaks on an unrecognized category value. - Open item, not blocking this PR: following up with Front admin access to confirm no routing rule explicitly lists `Type` values in a way that would leave `others` unmatched (worst case is a missed auto-route, not a lost ticket). <!-- This is an auto-generated comment: release notes by coderabbit.ai --> ## Summary by CodeRabbit * **Documentation** * Clarified the handling of the “Other” support category for improved internal reference. * Documented that the category’s value is normalized consistently during processing. * No changes were made to the category’s behavior or the end-user support experience. <!-- end of auto-generated comment: release notes by coderabbit.ai -->