Fixes FE-4200, FE-4206.
## What is the current behavior?
Submitting a support ticket from an org-level page (with no project in
the URL) shows a "While you wait" AI assistant card. However, the
assistant is built around project-scoped context from the URL, so making
it work here required adding project-context fallbacks across several
features.
Two previous PRs addressed individual issues, but testing continued to
surface the same underlying problem in other areas, including chat
persistence, message rating, table browsing, and SQL editor actions.
- **#49244**
- **#49430**
Rather than keep adding fallbacks, this PR removes the underlying
context mismatch.
## What is the new behavior?
When a support ticket is submitted from an org-level page, the "While
you wait" card now links to the relevant project instead of trying to
run the AI Assistant without real project context.
The link opens the project with the AI Assistant sidebar and hands off
the support ticket. The chat is created there, so project-scoped
features like schema browsing, SQL actions, message rating, and chat
persistence work natively without special-casing.
If there’s no relevant project, the card isn’t shown.
The ticket form also restores the "No specific project" option for cases
where the auto-selected project isn't relevant.
## Additional context
Also fixes ?sidebar= deep links not opening the sidebar after
client-side navigation. LayoutSidebarProvider now reacts to URL param
changes instead of only checking on initial load.
## How to test
1. Submit a project-related support ticket from an org-level page.
2. Confirm the "While you wait" card shows "Open Assistant in project".
3. Click it and confirm the correct project opens with the AI Assistant
sidebar and support chat active.
4. Verify project-scoped features work, such as schema questions and
Edit query / Run.
5. Refresh and confirm the chat persists.
6. Select "No specific project" and confirm no assistant card is shown.
7. Submit a ticket from a project support page and confirm the existing
inline assistant behavior is unchanged.
8. Verify a project ?sidebar=ai-assistant deep link still opens the
sidebar normally.
<!-- This is an auto-generated comment: release notes by coderabbit.ai
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## Summary by CodeRabbit
* **New Features**
* Added support handoff links when a submitted ticket belongs to another
project.
* Handoff links securely preserve support request details without
exposing them in the URL.
* Opening a valid handoff link creates and selects a support chat with
the submitted request context.
* **Bug Fixes**
* Improved sidebar behavior when URL state changes.
* Project selector validation messages now remain visible.
* Invalid, expired, or mismatched handoffs now fall back to a new chat
and display an error message.
* Handoff details are securely handled only once and cleared after use.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
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Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>
Re-adds support form Assistant response using a lighter weight
Streamdown component vs the more heavy `Message` component.
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
* **New Features**
* AI Assistant follow-up card after ticket submission for project-scoped
requests.
* In-chat support request preview panels showing submitted subject and
message.
* **Improvements**
* Smarter project selection when opening the support form via
route/context.
* Success screen: cleaner layout, project-name messaging, optional
finish action, and a "Join Discord" button.
* Category prompt text updated to "What issue are you having?"
* New success/feedback section for consistent layouts.
* **Tests**
* Added tests covering support prompt serialization/parsing and UI
previews.
<!-- review_stack_entry_start -->
[](https://app.coderabbit.ai/change-stack/supabase/supabase/pull/46248?utm_source=github_walkthrough&utm_medium=github&utm_campaign=change_stack)
<!-- review_stack_entry_end -->
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
Reverts supabase/supabase#45861
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
## Release Notes
* **New Features**
* Support form now returns to home view upon completion within the help
panel.
* Success screen conditionally displays community (Discord) section for
specific issue categories.
* **Bug Fixes**
* Improved project selection logic in support form initialization.
* **Style**
* Updated support form label text for clarity.
* Redesigned success screen layout with updated styling and separators.
* **Removed Features**
* Removed support assistant follow-up card from success screen.
* Removed support request message parsing from AI responses.
<!-- review_stack_entry_start -->
[](https://app.coderabbit.ai/change-stack/supabase/supabase/pull/46194?utm_source=github_walkthrough&utm_medium=github&utm_campaign=change_stack)
<!-- review_stack_entry_end -->
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
When a support from is submitted, we believe there is an opportunity to
help people before a human receives and responds. Human support is still
involved regardless of whether Assistant helps or not, so this is to
positioned as a "while you wait" type experience.
## To test:
- Enable to `supportAssistantFollowUp` feature flag
- Open a project
- Open the support form and submit a request
- Note the success state and the additional Assistant card
- Note text generation in card
- Clicking card should open the Assistant conversation
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
* **New Features**
* AI assistant follow-up card appears after submitting a support ticket
to continue the conversation
* Support request preview rendered in the assistant panel showing
subject/message when present
* **Bug Fixes**
* Improved project selection fallback during support form initialization
* **Improvements**
* Refined success layout and messaging; finish action behavior
simplified
[](https://app.coderabbit.ai/change-stack/supabase/supabase/pull/45861)
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
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Co-authored-by: Gildas Garcia <1122076+djhi@users.noreply.github.com>
